Data Deletion

1. How to Delete Your Account

In the app: go to Profile → Settings → Delete Account and confirm. Deletion starts immediately after confirmation.

By email: write to support@learnconvo.com from your registered email address with the subject 'Account Deletion'. We will verify your identity and complete the deletion within 7 business days.

2. What Gets Deleted

Your profile details (name, email, mobile number), learning progress, lesson history, streaks and rewards.

Voice recordings and pronunciation feedback data associated with your account.

Peer practice history, matches and preferences.

3. What May Be Retained

Anonymised, aggregated statistics that can no longer identify you may be retained for product improvement.

Transaction and invoice records may be retained for up to the period required by Indian tax and accounting laws.

Data involved in active safety reports or disputes may be retained until the matter is resolved, after which it is deleted.

4. Active Subscriptions

Deleting your account does not automatically cancel a subscription purchased through the Google Play Store or Apple App Store. Please cancel the subscription in your store account to avoid future charges.

5. Contact Us

For data deletion help, email support@learnconvo.com or write to Wemax Digitech Private Limited, Office No. 504, Chaitanya Business Park, Kamal Vihar, Raipur, 492001 Chhattisgarh, India.