Refund Policy
Last updated: 28 August 2026
This Refund Policy explains how cancellations and refunds work for Convo subscriptions purchased through our website or mobile app.
1. Free Plan
The free plan does not involve any payment, so no refund applies. You can upgrade to a paid plan at any time.
2. Cancellation
You can cancel your subscription at any time. After cancellation, your paid access continues until the end of the current billing period and will not renew.
If you subscribed through the Google Play Store or Apple App Store, cancellations and refunds are also subject to that store's policies and must be managed through your store account.
3. Refund Eligibility
Monthly plans: payments for the current billing month are generally non-refundable once the period has started, except where required by law.
Annual plans: if you cancel within 7 days of purchase and have not meaningfully used paid features, you may request a full refund. After 7 days, refunds are considered on a case-by-case basis at our discretion.
Duplicate or erroneous charges will be refunded in full once verified.
4. How to Request a Refund
Email support@learnconvo.com from your registered email address with your purchase details and reason for the request.
Approved refunds are processed to the original payment method within 7–10 business days, depending on your bank or payment provider.
5. Changes to This Policy
We may update this Refund Policy from time to time. The version in effect at the time of your purchase applies to that purchase.
6. Contact Us
For refund questions, email support@learnconvo.com or write to Wemax Digitech Private Limited, Office No. 504, Chaitanya Business Park, Kamal Vihar, Raipur, 492001 Chhattisgarh, India.
Questions about this page? Email us at support@learnconvo.com or write to us at Office No. 504, Chaitanya Business Park, Kamal Vihar, Raipur, 492001 Chhattisgarh.